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City Kia


9550 S Orange Blossom Trail, Orlando, FL 32837 (map)
Today 11:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (12) No (4)
Service Rating
Recommend:
Yes (18) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Kia
Written by Kee on 09/28/2023

Glad to say that day I drove to KIA w/o appointment. Douglas was there. He is always very accommodating. Thank you for bringing him back to Orlando branch. My KIA was not fix that day but Douglas made a difference. He didn’t say “NO”, but had given me “options”. Hope Douglas stays in this branch. He’s a very big asset to your company. I trusted him. In the past i was so hesitant to just go to any car services, cause i was warned that because, I am a female and i will be cheated. But with my experience with Mr. Douglas Fumaro way back when i had my first KIA SEDONA in 2006.And he was the one who recommended me that it’s time to change my 2006 to 2015 and I believed him. Hope to see I around ll to service my succeeding KIA. Thank you! Douglas keep up the good work and may God showers you more blessings………

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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City Kia on 09/28/2023
Dealer Response
Kee, We greatly appreciate you taking the time to leave Douglas this stellar review! We are glad that Douglas took amazing care of you and your automotive needs. We are thrilled to hear that even though your Kia couldn't be fixed that day that they decided to still take it in to be serviced very soon we are happy to hear he did not say no and gave you all of your options on how to get around when your Kia was being serviced. We appreciate your continued business with us here at City KIA of Greater Orlando. If there is ever anything more that we may help you with please do not hesitate to let us know.
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