City Kia

Hands down the worst car buying or otherwise experience of my life having purchased from Audi and Nissan both previously with no issues. I have attempted to get in contact with both Luis Arraiz, Oscar Platt and now General Manager Raul Gomila to correct mistakes made on City Kia's end over the past two months following the purchase of a faulty "certified" vehicle that has had to be serviced 3 times in two months with no success. In addition, I was mailed the incorrect key when I refused to take a broken spare key home with me upon purchase of my vehicle and communication of this has been sent to Luis and Oscar, both ignoring the situation all together. This is by far the worst car purchase and experience I have ever had the misfortune of being a part of. I will continue to escalate this beyond Oscar Platt, Raul Gomila and City Kia given I have received no assistance thus far despite my countless attempts to do so. I will never recommend City Kia to colleagues, family and/or friends given my experience that began two months ago that is still ongoing. I am beyond disappointed and HIGHLY recommend no others choose this location to make any type of purchase or have servicing completed. Please just trust me on this one and stay far, far away.