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Germain BMW of Naples

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Germain BMW of Naples
11286 Tamiami Trl N, Naples, FL 34110 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
5 out of 5 stars (150)
Recommend:
Yes (38) No (0)
Service Rating
5 out of 5 stars (257)
Recommend:
Yes (45) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Best Experience Ever
Written by Bruce Shively on 03/20/2024
I had the best car dealership experience by far at Germain BMW. From the moment I arrived for service I was greeted warmly and was introduced to my service underwriter Sebastian Murzanski who could not have been any more professional. He went above and beyond to make sure my service experience was seamless. I truly expect to see Sebastian in a management role at Germain. Don’t lose him he is special.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Germain BMW of Naples on 03/22/2024
Dealer Response
Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that Sebastian was able to provide you with the excellent experience we strive to provide all our customers. We are fortunate to have him on our team of professionals taking great care of our guests. Best Regards, Flavio Galasso General Manager
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