Germain BMW of Naples
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Dealership Service Review
service Rating
Above and beyond service!!!
Written by 02/22/2024
onMy 2020 X5 needed routine service and also was experiencing some transfer case problems. Tona Zarrelli was wonderful to deal with and helped resolve all issue. Well done!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain BMW of Naples on 02/27/2024
Dealer Response
We thank you for trusting our team with the care of your BMW. See you next time.
Best Regards,
Flavio Galasso
General Manager
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