Tamiami Hyundai
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Dealership Service Review
service Rating
Poor Car Bad Service
Written byon 08/20/2014
Sonata Hybrid with 12,400 miles and the transmission blew up. Never lived up to promised mileage Hobbled into the dealer and then I had to call to find out the problem, Then what would be done about it, when, etc. Only the mechanic Anthony ever talked with me or even knew the car was there. When I call and try to talk to him (since they do not call the customer) we are disconnected, shifted to voice mail, etc. Now, CAN I TRUST this car ever again? Hyundai???? Would I trust and Equus? 6 people at the service desk and none seem to know what is happening or even basic customer care (like calling and updating, status report, etc.)
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable