Tamiami Hyundai
Back to Service Reviews
Dealership Service Review
service Rating
2022 HYUNDAI SANTA FE
Written byon 11/04/2024
HORRIBLE ! THE SERVICE DEPATMENT KEPT MAR FOR 4 AND NEVER DID THE SERVICE, NEVER CHECK TH E RECALL AND WORSE NEVER FIX THE A/C ISSUE !…I AM DRIVING IN SOUTH FLORIDA A CAR WITHOUT A/C WITH A TEMPERATURE OF 90 DEGREES AND HIGH HUMIDITY !!! THE SERVICE PERSON NEVER RETURN ANY OF MY 4 PHONE AND TEXT MESSAGES PRETEXTING IS TOO BUSY WITHE SNOWBIRDS CARS…AND I SHOULD LEAVE MY FOR AT LEAST 2 WEEKS BECAUSE THEY HAVE TOO MANY CARS COMING FOR SERVICE…I ASKED FOR A AIR TIRES CHECK AND HE DID IT …LIKE IT WAS A BIG FAVOR ! VERAY SAD.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Tamiami Hyundai on 11/04/2024
Dealer Response
Nicolas, I'm truly sorry to hear about the ongoing issues with your vehicle. It's concerning that we failed to address the recall and A/C properly—we aim for much more communicative and comprehensive service than this. Please reach out directly so we can work toward a suitable solution. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291
Report