Tamiami Hyundai

If you are just buying and don’t care about after sales service - this place is perfect for you. If you care about after sales service, stay away. Promised they would follow up in a week for appt to ceramic and detail (paid a lot for this). Nope, two weeks later we have to call and complain. Supposed to have a loaner car ready, not just a sign and go like most others - they want $250 deposit. You have my brand new car, insurance and signed liability - No! Issues at every turn and we are a new customer… Last time we will be customers - we’ll take it elsewhere for service as well! Update April 2025: Stephan w/Sales 5/5 afterwards from service nothing but troubles If you are just buying and don’t care about after sales service - this place is perfect for you. If you care about after sales service, stay away. Promised they would follow up in a week for appt to ceramic and detail (paid a lot for this). Nope, two weeks later we have to call and complain. Supposed to have a loaner car ready, not just a sign and go like most others - they want $250 deposit. Not that this is a big deal, just wasn't disclosed (communication). You have my brand new car, insurance and signed liability - No! Issues at every turn and we are a new customer… Last time we will be customers - we’ll take it elsewhere for service as well! Loaner was supposed to be just a day, dropped off at 9AM and should be done in 4-5 hours. Gave them until 3:30 and started heading in (we live an hour away) and low and behold get the call (great) but our car isn't going to be ready until next day... Okay, head back home. Next day, get the call "Your vehicle is ready", great get there and the vehicle has spots and bird droppings all over it (was there for ceramic, tint, and turn rotors - yep on the new car...). So they take it back and clean it up (how when you're not supposed to hand wash after Ceramic for at least a week)... Linda who is also great, got Alex the Service Manager. What did we get from him, "give us another opportunity and we will make it right" - Oh you need more of my time and $$ to make it right - there's no making it right now? They bring the car back out, looks a lot better (not perfect but at this point at least acceptable..). Get in the car, and the front window brow is not installed... Checked the paperwork, just to make sure it was on there - it was... Linda notifies Alex again, and he comes out - guess how he is going to make it right "Give us another opportunity and we will make it right"... No accountability, no service recovery. Just like the Dealer response from Joy - "Contact us"... Well, Tamiami Hyundai, pretty sure you have our contact information. I would think the LEAST you can do is take time out of your day to contact us. Afterall, we spent 3 hours sitting in the heat on a concreate table with an umbrella for shade waiting for our car that was "ready"...