Germain Honda of Naples
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Outstanding service!!!
Written by 08/04/2025
onCarlos Lopez is an excellent service advisor, he was on top of the whole process during the last service of my car, he recommended best steps to get my car ready on the road, He was courteous and efficient, thank Carlos, please keep it up. I would like to add waiting in the room for service wasn’t too long and Germain Honda offered a bunch of amenities to make us feel comfortable. Thanks for taking care of your customers to demonstrate your excellence. Highly recommended!!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Honda of Naples on 08/08/2025
Dealer Response
Thank you for telling us why you like working with Carlos and our dealership! Your satisfaction means the world to us, and we're pleased that we continue to be a reliable resource for your service needs. We look forward to ensuring more high-quality service at your next appointment.
Best Regards,
James Koser
General Manager
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