Germain Honda of Naples
Back to Service Reviews
Dealership Service Review
service Rating
Return Please
Written byon 05/23/2025
I had a scheduled appointment for an oil change and tire rotation and an update on my car. I was planning on waiting for the repairs. Arron Fairchild was very honest with me about the length of time required to do the job. The waiting room was very crowded. He suggested that I reschedule for the next week, when the wait period was shorter. I rescheduled and it was very convenient for me. Arron also kept me informed of the cost of the repairs and when it would be completed!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Germain Honda of Naples on 05/28/2025
Dealer Response
It's great to hear from you! We're glad you continue to have excellent service experiences with us, and that Aaron always makes sure that you and your vehicle are well taken care of. We appreciate your business and look forward to seeing you at your next service visit.
Best Regards,
James Koser
General Manager
Report