Germain Honda of Naples
Back to Service Reviews
Dealership Service Review
service Rating
No hassle oil change
Written byon 05/22/2025
Brought my car in for a simple oil change. As Aaron Fairchild stated drain it, fill it and return it to you and that’s exactly what happened. The process took about 45 minutes and during that time, Aaron was forwarding me text messages on the progress. The service tech had done a multi check on the car and Aaron reviewed those items with me. Like I said no hassle and I enjoyed Aaron‘s upbeat personality.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Germain Honda of Naples on 05/28/2025
Dealer Response
Thank you! It's great to hear that Aaron was so helpful and attentive, and that he took great care of you and your Honda. We appreciate your business and hope to work with you again in the future.
Best Regards,
James Koser
General Manager
Report