Germain Honda of Naples
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service Rating
So patient and courteous
Written by 05/05/2025
onChris was very helpful and found items that had been automatically added to our service order that had already been recently completed. There was some odd damage to the air filter caused by improper handling that was replaced at no charge after we inquired how damage like that could have been sustained. Thank you, Chris for following up and making sure we were happy customers who will return.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Germain Honda of Naples on 05/07/2025
Dealer Response
Thank you for choosing Germain and for letting us know that Chris ensured your overall satisfaction.
Best Regards,
James Koser
General Manager
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