Germain BMW of Naples
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Written by 02/02/2013
onAs a resident of Miami, finding a selection of BMW 3-series locally wasn't a problem.
However, the Miami BMW dealers just dont get it.
Overly pushy sales guys looking for you buy what they had and I noticed they had ZERO transparency on the back-end fees...
One guy tried to sell me a "new" car with a cracked rear bumper. "Oh that?! They can fix that in a day, not a problem"....
Germain BMW was night and day compared to the churn and burn Miami dealers.
In Miami, I felt like I was shopping for discount used carpet.
At Germain, they treated me like I was buying a BMW... Yes, even considering I was just looking at a 3-series!
Germain provided pricing transparency and explanations for everything.
Finding my way over to Germain BMW to buy the car I wanted was easily the best decision I made.
Their staff is top notch and working with Rick and Neal was easy, no hassles, no surprises, no pressure and incredibly fair.
The car was delivered perfectly detailed, topped with a full tank and Rick even had the Sirius Radio activated to my existing account before I showed up.
Must have spent 45 minutes getting me set up and ready to go.
This dealership is what all BMW dealerships should aim to be.
Just a real pleasure dealing with Rick and team.
I'll be sure to be back in a few years to order my next one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes