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Mercedes-Benz of Miami


1200 NW 167th St, Miami, FL 33169 (map)
Today 12:00 PM - 5:00 PM
Sales Rating
Recommend:
Yes (11) No (1)
Service Rating
Recommend:
Yes (30) No (2)
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Dealership Service Review

2 out of 5 starsservice Rating
Totally Dissatisfied
Written by SIMPLYV on 02/19/2024

I paid $3,914 for service only to have to sell my car 2 days later because they wanted over $14,000 to repair. This is HIGHWAY ROBBERY!! In the words of a wise woman and I quote: "You will never win playing dirty!" I even tried to sell the car that needed the repair and was told I wouldn't get anything for it. I'm at peace because I was honest and forthright about the situation with my car. I appreciate Ignacio, and Bryan the service manager; Austin on the other hand leaves alot to be desired. My mother always told me if you have nothing good to say about a person don't say anything at all so therefore that's all I'm going to say about him, needs alot of training on being Respectful!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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