Mercedes-Benz of Miami
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Dealership Service Review
service Rating
front windows make noise
Written byon 08/31/2023
Very good service advisor, Carlos. But, overall communication from the dealer needs to improve. Some parts were not available. I still have no idea when they are coming. And, apparently neither do they. I can only say nice things about the pick up / drop off.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Andrew Newton on 09/03/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (305) 707-0147 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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