Mercedes-Benz of Miami
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Dealership Service Review
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Service Visit
Written byon 07/25/2023
As usual, the service visit was perfect. The service representative, Rafael, was courteous, knowledgeable, polite, and helpful. He was fast and precise. I didn't have to spend an extra minute on the visit. He eliminates the inconvenience of taking the car to the dealership for service. This gentleman is the gold standard of customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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System Administrator on 07/27/2023
Dealer Response
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
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