AutoNation Ford Miami
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Written byon 12/01/2023
After making my appointment for a rear view camera recall on my Ford Explorer and receiving several messages confirming it, I took off from work and when I arrived at the location I was told that the order was on backorder. I asked for the service manager and he didn't let me talk. In front of everyone he was rude and disrespectful and threatened me to call the police. I asked for his supervisor name whom I have contacted but I am also going to reach out to Autonation Board Members so that they become aware of the atrocities happening at this location at 57th Avenue.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No