AutoNation Ford Miami

My husband & I went to this dealership and walked away with a very bad taste in our mouths. The salesman made it feel like we were wasting his time. He shouted out my credit information to where everyone could hear him. It was embarrassing. He was a total [non-permissible content removed]! We left & was looking at other dealerships. My husband had made many inquiries online & the internet customer service rep for autonation contacted him. He blew her off initially but she was persistent. So he finally broke & started working with her. We thought we were getting what we want but it seemed to good to be true. We got back to the dealership & it was the wrong car. We were seriously disappointed but the internet sales person onsite did not give up. She showed us a few other things & ended up leaving empty handed. After thinking it over, I contacted the internet sales rep and told her the car we were originally shown, that I think I want to buy it. She answered her email immediately even though it was her day off! She set everything back up and the next day we met again with the onsite internet sales person and we drove away very happy customers. My advice to you is to bypass those regular salesman and go through the internet! My team rocked it and continue to rock it. When I email questions, they answer me back immediately. If I call they always seem eager to answer my questions or listen to my concerns. I definitely don't feel like I'm wasting their time. The regular sales staff, especially that first [non-permissible content removed] I dealt with, could take a real lesson from the internet sales team!