AutoNation Ford Miami
Dealership Sales Review
I have been trying to purchase a used vehicle from this dealership for three weeks. As an out of state buyer the car was to be delivered. I paid cash of nearly $20,000 two weeks. The sales rep went to on vacation after the sale and things stalled. When Yusef, the sales rep, surfaced. He did mention we were approaching the last day of the month and he wanted to close out his month and for us to accept delivery....Yep you guessed it $$$$commissions$$$. On delivery day (last day of month) we refused delivery because the car was making noises it should not have been. We did not accept delivery. Their service department claims it's been fixed but they seem to not to want to provide copy of service order. Sales rep not being responsive at this point. They have my money, my traded-in car and the car they were selling. I feel like if I was on Judge Judy, she would call me the foolish one for keeping this deal alive.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No