AutoNation Ford Margate
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Vehicle Service
Written byon 11/10/2023
I have the most horrible experience. I took my car to be serviced for A/C problems they said I have the Dealership warranty plus I have extended warranty fine So they said it will not cost me anything fine. They said they have fixed the problem I came in for . Almost in two months I have the same problem with the A/C which they claim they fixed. I took back the car to them which they should have fixed the first time the service guy who is taking care of my car now said I have a different problem which is the Temperature sensor not working so why didn’t they address it the first time and now I have to pay a diagnostic fee and labor which is not covered under the warranty. I won’t be going back there. They are so dishonest,
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Gabi Porter on 11/15/2023
Dealer Response
Hi Jarrett, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-4976 to discuss what we can do to help.
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