AutoNation Ford Margate
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Explorer services
Written by 05/21/2023
oni took my Explorer for a re-call , on the paper work state the inspection done. when a got home i read this paper , one was the battery check , the battery connection was complete cover with rust ( i have to clean them ) also the wiper bottle water was almost empty. i was planning to trade in my Explorer for a 2023. but i will return back to Plantation Ford never a a issue with them.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Stephanie Mavis on 05/24/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (954) 644-4976 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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