Fields BMW of Lakeland
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Dealership Service Review
service Rating
Good experience every time.
Written byon 10/05/2024
Been to this dealer a couple of times. They are excellent! Dealership is nice, very clean, and well appointed. About the question below "was the price fair or appropriate" I said no only because at ALL BMW Dealerships the costs for work is ridiculously high. But to be fair, BMWs are complicated vehicles and it takes longer to do anything to a BMW then many other brands.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Fields BMW Lakeland on 10/07/2024
Dealer Response
Thank you for your feedback! We're glad to hear that you've had positive experiences at Fields BMW Lakeland. We understand the concerns about pricing, and we appreciate your understanding of the complexities involved with servicing BMWs. Your insights are valuable to us, and we're here if you need anything else!
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