Sun Toyota

Disappointing Experience with Sun Toyota I’ve been a loyal customer of Sun Toyota and have financed vehicles with them in the past, always having positive experiences. However, my recent experience has been extremely disappointing. After my car was unfortunately totaled due to Hurricane Helene,Trusting the dealership and our history, I went ahead and financed another car with them. I was informed by Sun Toyota that I still owed $11,000 on the totaled car after the fact. Now, I find myself stuck with two car notes and no resolution or meaningful assistance from their team. This situation has had a significant impact on my personal and financial affairs. I expected better from a dealership I’ve trusted and worked with multiple times. While I understand that financing and insurance situations can be complicated, I would have hoped for more transparency, guidance, and support from a business that claims to value its customers. To anyone considering Sun Toyota, be cautious and ensure you’re fully aware of the financial implications before moving forward. This experience has made me reconsider my loyalty to the dealership.