Mercedes-Benz of Fort Myers
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Dealership Service Review
service Rating
Recalled vehicle
Written byon 03/18/2016
My 300 was recalled due to power steering problem. On my scheduled day of repair the loaner that was promised to me was in a fender bender. So, when I arrived there was no loaner and no appointment. To makeup for the mishap they promised to deliver the loaner to my house the following week and pick up my car. Well, yesterday was the day and they picked my car, delivered the loaner, delivered my repaired car 6 hours later with an empty tank of gas. And that was my only regret. Why didn't they replace the gas they used?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes