Mercedes-Benz of Fort Myers

At the Mercedes Benz Fort Meyers dealership, I found a 2012 Jaguar XF Porfolio in the exact color combination that I've been looking for for the past 6 months. Living in Tampa, I wanted to do as much pre-work as I could so not to waste a trip down there. I clicked on the True Price button and entered my information to have someone contact me. The next day, after not hearing from anyone, I went ahead and filled out the credit application on their website. About 30 minutes later, Bridget the eSales Rep called me. I gave her some addition information and she told me that someone in the Finance Dept would contact me regarding my application. That was on a Saturday. On Tuesday, 3 days later, I still had not heard from Bridget nor from anyone in the Finance Dept. So I sent them an email from their website asking for a status update. An hour or so later, I received a call that went to my voicemail (because I was in a meeting), from their Director of Finance, Aaton (don't actually know how to spell his name). I called him back 30 minutes later and within 3 minutes into the conversation, he says, "Hey, i need to call you back. We have a big delivery coming in and I need to take care of it". I'm like.."Okaaaay, but can you at least email me my application information and payment info so I can review it." He says, "Ok, i will do that". An hour later I received a voicemail from Bridget saying she received my email from their website and to call Aaton (she didn't realize that I had already spoke with Aaton) . 3 days later, I never received anything from Aaton and no follow up from Bridget. Today (Friday), a full 7 days from when I first reached out to the dealership, I called both Aaton and Bridget at 1:30pm and asked them to call me back with some type of status update. 10:19pm Friday night...no call back from either of them. I go on their website and the Jag is sold. I've been dealing with BMW, Lexus, MB, Cadillac, Jag dealerships over the past 6 months as I've begun my car search. Most of those dealerships have been awesome in keeping in touch with me--literally every couple of days with a call or email--to see if i've made a decision. Mercedes Benz of Fort Myers won't even return my calls. I will definitely not purchase, nor recommend to anyone, to buy a car from this Sonic dealership.