Mercedes-Benz of Fort Myers
Dealership Sales Review
I purchased a 2006 Mercedes CLS500 from Mercedes Benz of Ft. Myers with 46k miles. The car is absolutely beautiful without a dent or scratch to be found. The easy care inspection indicated that everything on the checklist operated as it should. The fact of the matter was that the vehicle had a couple issues and therefore the car was misrepresented. It needed a power steering pump due to a low whining sound. The inspection however, indicated it was normal and in proper working order. When this was brought to the salesperson's attention he said that every car had it's unique sound. The passenger window was also squeaking when you rolled it down. I plead with the used car manager John V. on several occasions and he refused to help me in any way with my $1300 service bill. The service Adviser Wendy was great. However, I would not recommend this dealer to friends and family. I would also suggest having an independent company inspect your used car purchase before signing the dotted line because they didn't proper represent the vehicle with the inspection they performed.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No