Delray Hyundai

I bought my Hyundai Elantra Hybrid on Dec 18 and it was only one key fob for the car and I was promised to get one in two weeks. I even got a signed document from the manager Trent McFarland. The sales person (Eduard Sargsyan) told me that I needed to come in and program the key fob and it would be a quick task (max 2 hours) Someone called me from the service department in end of December and said that the key fob had arrived and I was scheduled to come in to the service department on Jan 3 at 8.30 to meet the service technician Eric Daniel for programming of the key fob. When I arrive, Eric had a bad attitude and said that I needed to leav the car the whole day. I responded that I was promised that it would be a quick job and he then kept on arguing and said that I could not make demand and said that I needed to leave his office. I have never experienced such a bad customer service from anyone. I called the sales person and asked him to fix the problem and I was rescheduled the next day with another service technician Yezenia De La Flor. I came and left the car 9AM and said that I needed it buy 2PM and she said that it would not be a problem. No one called me at 2 and I tried to reach the technician 5 times but she never called back. I went there at 4PM and no information was given to me. At 5PM she told me that they had not been able to find the key fob and I needed to come back when they had received the new ordered key fob. I was very disappointed that no one had called me during the day and that I had spent the day without my car for nothing. I missed a important business meeting for that. Now it has been 12 days since you ordered the key fob and I have still not heard from anyone The service department is not to be trusted and I was not given any compensation for the need to take the car 3 times to you for programming the key fob that was missing. Wasted 18 hours of my life to get zero results. Don't waste your time or your money on this place. Hours waiting on a return phone call, hours waiting for service. Someone needs to go back to the drawing board and fix your vehicle servicing system. Nobody answers their phone returns a text or returns a message. Their post sale service really stinks.