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Space Coast Honda


1885 Hwy 520, Cocoa, FL 32926 (map)
Today 8:30 AM - 8:30 PM
Sales Rating
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Yes (5) No (0)
Service Rating
Recommend:
Yes (9) No (0)
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Dealership Service Review

2.3 out of 5 starsservice Rating
Technicians incapable of finding a dead battery in four hours.
Written by noble_lizard on 06/15/2009

I am giving this business a bad rating because their service department is deplorable. Representatives of the service department are frequently [violative content deleted]. They are more professional when they know sales representatives are watching them, but not much. [violative content deleted]. On a $200 service (in which I had waited at least four hours) they missed that I had a dead battery causing me to get stuck and miss an important appointment. I suspected a battery was the problem and called for assistance. The dealership told me I would have to schedule an appointment in a few days as they were booked! Another Honda dealership found the dead battery immediately, and replaced it the same day. Employees at McDonald's exhibit more common sense and professional courtesy than the service representatives at this dealership. You can count on being ignored and having to wait all day for a $34 service, even if you scheduled well in advance.

  • Recommend this dealer? No

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