Space Coast Honda
Dealership Sales Review
Internet Buyers beware! I went on the internet to find a 2017 Ridgeline RTL and I found them at many auto dealers. I clicked on each ones internet pricing quotes and only Space coast responded back with the pricing, everyone else responding said I need to come in to see the sales person. So I thought I finally found an auto dealer that is upfront and wont play games. So I called Will the internet manager and told him I am ready to come see the truck. He was very pleasant and showed my wife and I the truck and let us take a test drive. Everything was great. It was the exact truck I had asked for pricing. The same Vin #, color and accessories etc... So then started the price explanation that the truck cost more than the price that was sent over the internet. Will said because of the extra accessories that this price was few thousand more then quoted. I still had the email with the price showing the exact truck with 62 photos with which you can see the accessories on the truck as well as them listed in the info. This was exactly the truck I asked for the internet pricing. Will began to explain that in the email at the bottom it states that the truck quote would not necessarily be the same because of additional accessories. Yes there is a statement about colors, vehicle trim, options etc.. could change the price. I would understand if they had put the basic truck without the extras on the site. I believe it be misleading and deceiving to their potential clients to advertise a truck with more options and then tell you a price for that vehicle that they have no intentions of honoring. Needless to say they did honor the price they quoted me. It is a shame that they feel the need to deceive their potential clients. So again I say buyer beware! If they had quoted the price they offered after I got there when they sent the pricing, I am sure I would have bought the truck. Honesty and Integrity will get my business not deception!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No