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Space Coast Honda


1885 Hwy 520, Cocoa, FL 32926 (map)
Today 8:30 AM - 8:30 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (9) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Awful Experience
Written by KKennedy55 on 12/17/2014

We purchased a vehicle for my stepson and the experience was awful. We did a cash deal so you would think it would have been easy...NOT so fast. It all started with the young sales guy we had and he was awesome...then he wasn't able to be there the day of purchase. We then had to deal with the "General Manager"(who turned out to be the used car manager) and then the issues started. He talked very fast and loud and told us that we were good to go with our agreement and stipulations we had to have for our stepson since he is in the Navy. Then the finance guy came out who was very smug towards us and said most of the stuff we agreed upon couldn't happen. Then finally we got the deal done and then other issues came up. It has taken 2 months for us to get the tag for the car...but that only happened after I went to the dealership and spoke with Will( he had nothing to do with the initial deal) about what was going on. He tracked down what was going on and was able to get our tag to us. There is a serious lack of communication at this dealership along with personal attention to detail. We had purchased 2 other vehicles from this dealership about 1 1/2 years prior with no issues and a great financial guy. We will not purchase another vehicle from here until changes are made. Don't get me wrong...the salesman was great...upper management and finance guy not so much !!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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