Space Coast Honda
Dealership Sales Review
The Sales Manager (Fil) and Salesman (Will) lied to me regarding the vehicle I test drove. They told me the Sports Model and EXL were the same vehicle but the Sports Model didn't have a sunroof so it cost less. I test drove it and asked why it was a hard ride and was told it was only because the car only had 3 miles on it and it was sitting. Unfortunately, I take the stupidity award because I believed them. After I drove it home and the next day I realized something was really wrong. I brought it back and the maintenance department explained it would always ride harder than the EXL because it has a different suspension. After 3 months and a series of events, I was contacted by the Finance Mgr to come back to get an EXL and they would 'make it right' since I was so miserably unhappy with the car and they acknowledged I was lied to. One of the owner's sons (John DeMasso) was going to personally assist me. No explaining that I believed them and after the 2nd transaction I realized the next day that they had used every smoke and mirrors trick and between the 2 transactions I was duped to the tune of -$7,000! I love my Honda but it makes me sick whenever I pass their dealership and think how many other people they have taken advantage of.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No