Fitzgeralds Countryside Hyundai

since 2009 I have purchased a 2009 Azera,, a 2011 Genesis 4.6, a 2015 Sonata Limited and a 2017 Sonata limited 2.0T. Un until my recent purchase of a 2017 Sonata Limited 2.0T, I found the shopping experience at Fitz Hyundai to be great and enjoyable. The vehicles were great and the trade in and sale price on the car great. This year was a new and depressing experience. I had never had their sales man play the old let me check with the manager. I felt I paid to much, but had given $500 in good faith money to get the car I wanted, so couldn't walk away. The car was not prepped at all, the inside was dirty, could barley see out the back window, due to dirt on the inside?? There was a 2 1/2 inch portion in the center of the windshield covered in some kind of clear substance, there was 60# of air in all 4 tires. I went to a windshield shop and they removed the substance from the windshield, but the area is still etched and dim. I sent a letter to the Manager about a month ago outlining my problems and he has not seen fit to respond. My guess they don't care about return customers.