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Suburban Subaru


14 Hartford Tpke, Vernon, CT 06066 (map)
Today 11:00 AM - 4:00 PM
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Dealership Sales Review

2.5 out of 5 starssales Rating
Thank god I walked away.
Written by dmanssti on 11/04/2007

Let me start by saying that I love my subaru.( Bought at Mitchell Subaru in Canton, CT) I had been to Suburban Subaru before and just did not like the atmosphere at all. The sales guys there are [violative content deleted]. The fact that I had my own funding really bothered them. Any way I saw a car that I liked and it was used. Everything was fine until I noticed that the rims were rusting through and when applying the brakes the car pulled to the right. The plastics inside were falling off and the passenger door would not lock. They said they would fix these items. When asking them what they would give me my truck they started pointing out all the defects wrong with it and gave me a price(Low balling) So when I proceeded to tell them all the things that was wrong with their car the salesman started getting very offensive and acted like a child. He then proceeded to ask me to offer him a price and when I did he got up crossed his arms, huffed and puffed and sat at another table!!! Should have seen his face when I took out comparisons of the same car with less miles and a better warranty from other dealerships!! He could not handle it and left. I ended up talking to the floor manager and he actually worked with me.The only mature person I spoke to there that evening. (I would not recomend Subburban Subaru) unless you want to pay to much for a Subaru. I went to Mitchell Subaru in Canton, CT and had absolutely no issues. I do not understand why they keep hiring these shady sales guys. I had to walk away!! 3 Days later the sales guy had the nerve to call me!! and asked if I had bought a car yet!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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