Lynch Toyota
Dealership Sales Review
In 20 years I've never been treated so poorly by a dealership. Promises made which didnt come through that I was initally ok with as a misunderstanding but then was personally insulted by a sales manager who attempted to insinuate that I was somehow at fault for ordering something that they coulldnt provide. It was as if I had done somehting wrong. All I did was order items from the brochure from the desk of the salesman. Then after 3 weeks they realized they couldnt provide the items so they then turned to a defensive attitude. You can buy a Toyota anywhere. I would suggest doing it anywhere but here. This place is a disaster waiting to happen. I'm still not satisfied after 2 months and it just gets worse. If they werent so concerned about covering their own mistakes we could have worked something out. Instead they decided the best solution was to insult the customer until he just shut up or went away quietly. Who does business like that? The founder would be ashamed of how his business is being run. You cant get anyone on the phone and when you do get a call back they tell you they're swamped but if you just pull up unannounced to the showroom there's never any customers, the sales and managers are just sitting around the front desk surfing the internet and waiting for whoever wen to get coffee to return. What a joke. I tried for a month to come to a resolution and somehow I'm to be blamed for asking for an option that was offered by toyota that they couldnt make happen. I'll throw my money in a gutter before I spend another dime at this place.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes