Liberty Mazda
Dealership Sales Review
When I went to the dealer I already know the VIN of that car I wanted. Mark Cipolla from Mazda was with me when I took the vehicle for a test drive. He was helpful in answering my questions, and also did not hesitate to tell me when he wasnt certain of the answer to a question. Mazdas policy of a no-haggle price made the purchasing experience much easier. My car was ready for me to pick up soon, and was sparkling clean. All of my accessories that I ordered where installed well. Overall the service was very pleasant and professional. I am very satisfied with my Mazda CX-5 Grand Touring, the 2nd CX-5 my family has purchased from Liberty Mazda. The only unpleasant part of the experience what the AutoPay plus financing. The loan was made to chase, but AutoPay plus is rather like an intermediary that provides the service of automatically withdrawing your payments from your savings account. Even though I gave them the correct savings account and routing numbers I had to make several phone calls and wait weeks to get confirmation that they could actually access the accounts, because there testing of access failed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes