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Liberty Mazda


91 W Service Rd, Hartford, CT 06120 (map)
Today 8:00 AM - 8:00 PM
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Yes (1) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Professional and Helpful. Overall good.
Written by ToddTheRuse on 02/04/2015

When I went to the dealer I already know the VIN of that car I wanted. Mark Cipolla from Mazda was with me when I took the vehicle for a test drive. He was helpful in answering my questions, and also did not hesitate to tell me when he wasn’t certain of the answer to a question. Mazda’s policy of a no-haggle price made the purchasing experience much easier. My car was ready for me to pick up soon, and was sparkling clean. All of my accessories that I ordered where installed well. Overall the service was very pleasant and professional. I am very satisfied with my Mazda CX-5 Grand Touring, the 2nd CX-5 my family has purchased from Liberty Mazda. The only unpleasant part of the experience what the AutoPay plus financing. The loan was made to chase, but AutoPay plus is rather like an intermediary that provides the service of automatically withdrawing your payments from your savings account. Even though I gave them the correct savings account and routing numbers I had to make several phone calls and wait weeks to get confirmation that they could actually access the accounts, because there testing of access failed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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libertymazda on 02/06/2015
Dealer Response
We appreciate you taking time to leave us a great review! We are pleased to hear Mark, as well as the rest of the staff did a great job in assisting you in your purchase. We work hard to make sure our guests have a wonderful experience and I’m discouraged for any inconvenience that occurred in your financing and we do greatly appreciate your patience. Congratulations on your new CX-5! Thank you and we look forward to working with you again! Best regards, Chris Wilkie | General Manager | wilkiec@executiveag.com
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