Monaco & Sons Mtr Sales
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Dealership Service Review
service Rating
Big Blue Service
Written byon 06/16/2016
My Service representative Pat was very helpful to keep me informed as to the progress of my truck repairs. He called me to get approval for repair costs that exceeded my initial limit. No surprises and great communication with me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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monaco_ford on 02/07/2017
Dealer Response
Hi Tommyt13, we are pleased to hear about your service experience with us. Communication is key here with us at Monaco, we are always upfront with customers so they'll know what to expect during their service appointments :) thanks for taking the time to leave us a review!
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