Lia Honda Enfield
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Dealership Service Review
service Rating
Exceptional Customer Service
Written byon 12/21/2018
Jon Alaimo went the extra mile again for me when his dealership accidentally forgot to return my wheel locks to me the last time I had my brakes serviced there. When I discovered (months later) that it was missing, I called the dealership who offered to replace the wheel locks and perform a tire rotation free of charge [Other places wanted to charge me $80 to replace the wheel locks]. To my surprise when I arrived to have the work done, Jon found my missing wheel locks and did the rotation and multi point inspection for free. This dealership has always been fair and very accommodating to me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No