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Family Ford of Enfield


65 Hazard Ave, Enfield, CT 06082 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (9) No (0)
Service Rating
Recommend:
Yes (47) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent Service experience!
Written by Lorraine Y on 04/11/2024

I was bringing my car in to Family Ford of Enfield for servicing and when I got in my car to go it wouldn't start! I called and spoke with Agnes and told her I was waiting for AAA to come to jumpstart my car. I didn't want to turn my car off because I was concerned it wouldn't start again.nAgnes told me to come in as soon as I could. I got to Family Ford about an hour late, but my car was quickly taken I for servicing. I had multiple things that needed to be done, but my wait time was phenomenal! Agnes made sure I understood what had been done to my car and I was on my way again in record time! I can't say enough good about the employees who work at Family Ford of Enfield.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

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