Crowley Kia

The most dishonest and crooked dealership I have ever encountered. On February 17, I spent time at Crowley Kia located in Bristol, Ct. Before going to the bank and putting down a deposit, I was assured by Ryan L. in Sales that my deposit was 100% refundable if I decided not to go w/ the vehicle. I was hesistant as the receipt didn't state any terms. Ryan assured me they were a reputable business and would stand by what they told me. The following week, I called Ryan and told him that I would not be going w/ the vehicle. He said he would get the refund mailed to me. I also spoke with Tom in Sales the following week. He said Ryan mispoke but that they would honor their terms with me and mail me a check within the next few days. Weeks went by w/ no return phone call. I called this morning (March 4th) and spoke w/ Mike, Manager of sales who said I would not be refunded as his Sales people mispoke. This dealership is crooked and has stolen from me. They do not stand by their agreements. I want a refund immediately. I will make sure everyone knows about their deceitful business practices and will write every review possible telling the public of thier dishonesty. They are complete [non-permissible content removed].