AutoNation Ford Littleton
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Dealership Service Review
service Rating
Recall
Written byon 08/22/2023
Scheduled the appointment for recall work which was a month or so out in advance which has been the case on all the recall appointments. Arrived and then was told that the replacement parts were not available. Once the repair was completed on what could be done I was told to follow up and reschedule once the replacement parts were available. Would think they would schedule with me. Each time I visit for a recall service there seems to an issue of some sort. Not sure how serious these recalls are, but I don't feel the service department really cares.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Sandy Clearwater on 08/23/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (303) 578-6106 to discuss what we can do to help.
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