AutoNation Ford Littleton
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Joshua in Service is a liar! Don’t go here!
Written byon 06/21/2023
Worse service associate I’ve ever had from any Ford in 20 years and 5 vehicles with them, and this person was suppose to be an assistant manager. He intentionally sent me an invoice for 9k for things I didn’t ask to have done. I really considered calling and requesting that a regional manager pull the video from the date I dropped it off. I paid 2300 for a piece to my driver seat to be repaired. (Not the whole seat) just a rail. When I got back to ford to pick up my vehicle, he’d switched to the things I’d actually requested to have done, and everything in the emailed one that wasn’t requested had been removed. Horrible. Never go to Ford Littleton!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Barry Lewis on 06/23/2023
Dealer Response
Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6106 to discuss what we can do to help.
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