AutoNation Ford Littleton
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Recall Maintenance
Written byon 01/01/2023
I brought my vehicle in for recall maintenance. There were two recalls that needed to be done but only one was completed due to not having the correct service tech available that day. I feel like when I scheduled my appointment a month in advance and they knew the work that needed to be done. Available appointments are weeks out so now I have to get things scheduled again and plan around not having the vehicle again when it should have been done the first time.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Andrew Newton on 01/06/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Ford Littleton. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (303) 578-6106 to discuss what we can do to help.
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