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AutoNation Ford Littleton


8252 S Broadway, Littleton, CO 80122 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (17) No (2)
Service Rating
Recommend:
Yes (32) No (8)
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Dealership Service Review

1 out of 5 starsservice Rating
Car died
Written by Doryruns on 06/27/2021

Had an oil change where I mentioned that a battery alert is popping up, was told battery is fine and just go on with my life. 3 days later, got stranded in a parking e we other a toddler and a car full of groceries. Lost power steering, abs, all the warning lights were on and the car wouldn’t go. Towed the car in. 3 days later I was told they could t find anything wrong with the car…. Even though they had to jump it to get it moved into the service bay. I refused the answer and told the Gil they need to keep looking. Next they called and said there was a computer type problem they reset. Part of me is wondering if the car is fixed at all. I guess we’ll know in a few days. Hard to get anyone to answer the phone at this dealership, never have loaners available. We miss the old dealership in Texas

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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Renata Michale on 07/05/2021
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Ford Littleton. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (303) 578-6106 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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