AutoNation Ford Littleton
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Dealership Service Review
service Rating
Oil change and tire rotation
Written byon 05/28/2021
I had called to ask to have my car back by a certain time as I had to be somewhere and could not be late. I was told it would be fine as normally it was a 1.5-2hr service.the manager never bothered to call me back. So when I took it in the question was met with rudeness at first. I get it that person may not have known the situation. I had to repeatedly say I would take the car elsewhere if they couldn’t give it back by 1:30. I waited a month this appointment I would have taken it to a place I hate if they were going to back out. They got my car back to me in less time then expected I am not sure if the guy thought I was saying 12:30 and 1:30 but I got my card back in time 102 for an oil change and tire rotation is on the high end
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Serenity Gibson on 05/30/2021
Dealer Response
Hi Laramel, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
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