AutoNation Ford Littleton
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Dealership Service Review
service Rating
Disappointed (AGAIN)
Written byon 12/12/2020
I had a issue of hearing a clunk when the breaking came to a halt - they said couldn't find anything even went on a test drive (which I doubt). Took my vehicle to my local mechanic, found the issue immediately, remedied it, told that if left unaddressed it would have been dangerous. this is the 2nd disappointing episode I have had at Autonation, the 1st one took them over 6 weeks and multiple visits to remedy - I certainly would never recommend this service center - additionally I had to wait 5 days for an appointment.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Review Responder on 01/13/2021
Dealer Response
Hi, we truly appreciate your honest feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (303) 578-6106 -- we hope to hear from you soon.
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