AutoNation Ford Littleton

They hard pulled my credit three times for one loan which lowered my credit score significantly for no reason. I didn’t get the financing documents until I asked them over and over days later. They put the vehicle online before it was ready for sale and did a sloppy job getting it ready for sale the night before. They did a horrible job detailing the vehicle and put different parts back into the vehicle incorrectly. It was not clean at all. Their multipoint inspection was rushed and was essentially worthless. I asked for pictures of any damage or defects so I knew what I would see when I arrived. The pictures showed no damage. However, after driving hundreds of miles, I discovered gouges throughout the interior, several holes in the body, and defective window tint. I had to wait several hours while they retinted the windows though it was supposed to be ready for sale before I arrived. The price was higher than the competition but they refuse to negotiate on the price. I still get tons of marketing emails from them even though I’ve repeatedly attempted to opt out.