AutoNation Chrysler Dodge Jeep Ram Southwest
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Dealership Service Review
service Rating
wanted certified service , got grease monkey service
Written byon 05/05/2025
went in for the first time wanting a certified detailed 45k inspection and oil change, service manager was great, but the supposedly certified mechanic who worked on my promaster didn't bother to air up my tires after rotating them , the fronts require different pressure then the rears so he didn't bother to adjust leaving my TPMS system a mess and had to go somewhere else to get it adjusted, I didn't want to take my promaster to grease monkey thinking id get that kind of service , but I got that kind of service from the dealership. won't be returning
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Sydney Turner on 05/07/2025
Dealer Response
Hi, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (303) 578-6099. We look forward to hearing from you.
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