Planet Honda

Planet Honda May 11, 2024 justjoeindenver Horrible experience with people who don't seem to know their jobs. We were about to purchase a vehicle from these people when they advised "it stalled, and it's going to have to go into the shop for a a week or so" which means that one of their employees probably wrecked the car while prepping it. Worse yet, my wife was left stranded at the dealership with no way to get back home, 30 miles away. Then, they found us financing for less than half the balance at 16%?!? Happily, in a matter of minutes, I found a better version of the same vehicle (Murano Platinum) across the street at Stevenson Lexus-Lakewood. Their employees picked my wife up from Planet Honda, took her to their dealership, and sold her the car with MORE features, HALF the mileage and at 6% lower interest rate that is now sitting in our driveway. Can't trust our salesperson "Ethan" or the finance manager Roland, who lied to our faces. What a horrible experience with employees who are happy to deceive their customers, lie about financing, and leave us stranded. Highly recommend Stevenson Lexus across the street. I wouldn't even consider stepping onto the Planet Honda lot again. Everything about this dealership felt shady, inconsistent, and based on lies. Vehicle Home Delivery? They wouldn't even offer my wife a ride after they ruined the vehicle they were attempting to sell and leaving her stranded. So thankful for Stevenson who saved us from this wretch of a business. I called the dealership this morning to report my concerns, and received denials of what happened, back-pedaling, and excuses from the sales manager. DO NOT TRUST THIS DEALERSHIP. I HAVE BEEN LIED TO BY SALES, FINANCE AND MANAGEMENT REGARDING THIS EXPERIENCE. This company does not fully inspect their cars, as this one was being sold with a failing transmission. I had cash in hand, ready to buy, and was lied to repeatedly by several employees at this location. There are many, many dealerships in the area. I'd avoid this one like the plague that they are.