AutoNation Buick GMC West
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Service of 2022 2500 GMC Sierra HD
Written byon 07/09/2023
I was informed, prayer my appointment, that all the missing parts to my vehicle were available to be installed. However, park assist system was not. The information page about remaining milage of the tank still is not working and the smell of burning oil wasn't fixed. Communication with my technician was poor. I had call couple of times to him and left message about progress with my vehicle but there was no call returned. I had to fiziclly dive to dealership to see whats goin on. sincerely, Richard
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gabi Porter on 07/12/2023
Dealer Response
Hello Richard, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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