Dellenbach Chevrolet
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Dealership Service Review
service Rating
Service, Above and Beyond
Written byon 01/20/2015
I was a walk-in to have my key fob checked. The Service Adviser told me the possible problems and what it would take and cost to resolve each one. He started me out by having me go to the parts department to perform a simple fob test. When I told him the results, he wrote up the ticket and told me it would be about 45 minutes to an hour. Being a walk-in, I expected that. Within 20-25 minutes, he came and told me the job was completed. And his estimate was spot on. I really appreciated that. Dellenbach has performed several services on my Cadillac and they have performed above and beyond my expectations each time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes