Groove Subaru
Dealership Sales Review
I absolutely loathe car shopping. There's not much I want to spend 20-grand on, and I have quite a ridiculous (maybe?) fear of someone "pulling one over" on me. I went through an online chat with a rep on the Groove website, reluctant to commit even to a phone call, but the car I found in my search seemed like a pretty decent deal I didn't want to miss. So the chat-person got me in touch with Andrew, who called either that evening or the next, and the rest is sweet history. Andrew was friendly and cheerful, not at all pushy, and unless he's just an incredible actor, he got me a great deal. He gets huge points for just being a normal guy, good at his job, which happens to be selling cars. I never felt like he was trying to up-sell me, push me into a purchase, or schmooze me into a car I didn't want or need. He encouraged me to test drive a couple cars, instead of just the one I was eye-balling, so I'd be sure I was spending my money how I wanted to spend it. So grateful I found this car when I did, and ever-so-appreciative of folks like Andrew (and Jeff) who made the process as painless and seamless as possible. And may I not forget to mention how IN LOVE I am with my Subaru (Crosstrek)! Thanks Andrew and Groove, I'll be back someday (but probably not for many, many years).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes